Frequently asked questions
What do I do if I forget my password?
- Click here to login to the event website
- Click the Don't know your password? Click here to reset it link
- Enter the email address you used to register for the event
- Click the Submit button
- You will receive an email with a Reset Password button
- Click the button and enter your new password in the Password field
- Repeat the new password in the Repeat Your Password field and click Submit
Please check your spam and/or promotions inbox in case you did not receive the password reset email.
How do I change my email address?
- Log in here using your email address and password
- Make any necessary changes to your email address on the Information for profile validation tab
- Click the Continue button until you reach the Confirmation page
Changes to your registration are not final until you have reached the Confirmation page.
How do I change my time zone?
- Click here to login to the event website
- Go to Meetings > My Schedule
- Scroll down to the bottom of your calendar
- Click Change Time Zone and choose your preferred time zone in the dropdown menu
- Click Submit
Make sure you set your time zone correctly because the agenda and your meetings will be displayed according to the time zone you have selected.
Your profile should:
- include clear and concise organisation description,
- emphasise your core competencies/core tasks,
- describe the type of cooperation you are looking for,
- identify which EDF call topics you are interested in.
To modify your profile log in and click on Modify Registration.
Here are some recommendations:
- All participants will be able to view your profile, so its quality is very important. The better your profile, the more relevant meeting requests you will receive.
- Pictures, logos and presentation of the entity you represent will make the profile way more appealing to other participants.
- A good and meaningful profile will significantly generate more efficient meetings.
Protection of your personal data
The European Commission is committed to protect your personal data and to respect your privacy. The Commission collects and further processes personal data pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data.
The Data Controler
If you would like to exercise your rights under Regulation (EU) 2018/1725, or if you have comments, questions or concerns, or if you would like to submit a complaint regarding the collection and use of your personal data, please feel free to contact the Data Controller: DEFIS-R3@ec.europa.eu.
The Data Protection Officer (DPO) of the Commission
You may contact the Data Protection Officer (DATA-PROTECTION-OFFICER@ec.europa.eu) with regard to issues related to the processing of your personal data under Regulation (EU) 2018/1725.
The European Data Protection Supervisor (EDPS)
You have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection Supervisor (edps@edps.europa.eu) if you consider that your rights under Regulation (EU) 2018/1725 have been infringed as a result of the processing of your personal data by the data controller.
Questions and contact
For further information regarding content, please contact DEFIS-EDF-INFO-DAYS@ec.europa.eu.
For information regarding logistics (venue location, on-site event access, virtual platform connections/issues), the external contractor can be contacted at DGDEFIS@mci-group.com.
Getting further information at national level
Your EDF National Focal Point can provide further guidance on the EDF and assistance in building partnerships.
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